Trust The Process
(My debit card company puts a hold on my card every time I travel more than fifty miles. It starts to get ridiculous. I call their number.)
Me: “You’ve blocked my card again! What do I have to do to convince you that I drive around the state frequently and my charges are not fraudulent?”
Operator: “You’re based out of Missouri, correct?”
Me: “Yes.”
Operator: “Were you in a [Fast Food Restaurant] in San Jose, California yesterday?”
Me: “Um… no.”
Operator: “So, maybe we weren’t overreacting.”
Me: “Yes, ma’am.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.