Trust Me, The Dull Finish Suits You
(A customer is looking at hardware we have on display.)
Customer: “Is the polished finish… dull?”
Me: “No. The polished finish is polished.”
Customer: “Oh… so what’s the dull finish?”
Me: “The dull finish… is sometimes called brushed.
Customer: “So, it’s not polished?”
Me: “No. Polished is like a mirror. You can see your reflection.”
Customer: “Oh… what do you see on the dull finish?”
Me: *face palm*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
