Trolley Folly
Customer: “Your abandoned trolleys are clogging up the foyer in my apartment building!”
Me: “Oh, I wonder how they got there.”
Customer: “Oh, I’ve been using them to bring my shopping home!”
I escalated it to the manager, who basically told her to bring them back or we’d call the police and accuse her of stealing store property!
Question of the Week
Have you ever served a bad customer who got what they deserved?
