Their Training Must Have Been Comped

, , , | Working | December 1, 2017

(We have patronized a particular drive-in restaurant in our hometown for some time. The food is good, but the servers aren’t always the most knowledgeable. On a previous visit, the server forgot some side ingredients for my wife’s taco salad, so they wrote in their book that we were to receive a free one on our next visit. At our next visit:)

Server: *bringing our food to our car* “Okay, your total is [total].”

Me: “And that’s with the taco salad comped, correct?”

Server: *looking at receipt* “Yes!”

(I pay and receive the food and receipt. She leaves, and only then do I notice that we’ve paid for the taco salad. I go back in the restaurant and find the server.)

Me: “I thought you said the taco salad had been comped?”

Server: “It was! See, it’s listed right there on the receipt!” *pointing to the line where the item was listed at its regular price*

Me: “No, it’s supposed to be no charge.”

Server: “Oh… is that what ‘comped’ means? I thought you were asking if you’d ordered it!”

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