The Training Has Hit A Block
(The guy before me at the checkout has all his items on the belt, as well as the between customer’s separator block. The very young check-out girl picks up the separator block and waves it at the scanner. Obviously, nothing happens.)
Cashier: *looking puzzled* “I don’t have a price for this. I’ll have to call a supervisor.”
(The customer looks at me with a ‘what the h***?’ expression before turning to the cashier.)
Customer: “Don’t bother. I didn’t really want it anyway.”
Cashier: “Okay, have a good day!”
(Somehow, I felt her training hadn’t been quite adequate for a check-out cashier’s position!)
Question of the Week
Have you ever served a bad customer who got what they deserved?