Trade Sharing Is Caring
(This particular event was rarely repeated during my career where I worked. A customer calls in requesting a particular service and is not happy when I inform them that they will not be receiving what they are requesting.)
Customer: “I’ll have you know that [Company] is owned by the government and you work for me.”
Me: “And I’ll have you know that [Company] is publicly traded on the Toronto Stock Exchange and I own shares in the company.”
Customer: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?