Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Toying With Your Inventory

| Right | March 1, 2017

(I work as a cashier at a consignment shop for kid’s clothes. We have a rewards program where you earn points for every dollar you spend before tax and you can get discounts, like a free toy below $4.99 or up to 25% off your purchase. A lady comes up to me and sets all her stuff down for me to check out. She pulls out a receipt from two weeks ago.)

Customer: “That lady over there charged me for a free toy.”

Me: *looking at the receipt* “Well, actually, she simply scanned it to take it out of our inventory then discounted the price of the toy.”

Customer: “That’s not right; you shouldn’t do that. Then it’s not free.”

Me: “Actually, it is free, because you aren’t paying for the toy at all. We still need to scan it to get it out of our inventory, though.”

Customer: “That’s not good; you shouldn’t do that. It’s not free if you do that.”

Me: “It is free because you aren’t paying for it.”

Customer: “Ugh, you don’t understand. Just ring up my stuff and I’ll talk to the owners later.”

(Apparently, she would only be satisfied if we let her walk out of the store with one of our toys without us ever having to scan it.)

Question of the Week

Tell us about the most outrageous request a customer has ever made!

I have a story to share!