Have To Be Tough To Deal With Holiday Shoppers

, , , , , | Right | January 5, 2018

(It’s about seven pm on Thanksgiving night. A customer approaches my register with a cart of college t-shirts. As I ring them up and say the price ($4.99) she stops me.)

Customer: “Excuse me! Those are 50% off!”

Me: “Yes, ma’am. They are ticketed $10 and the sign says 50% off the ticketed price. That is why they are $4.99.”

Customer: “I don’t think so. They should be 50% off the price on the sign! I want to go look!”

(She walks over to the section and storms back to my register.)

Customer: “Scan all of them! I don’t believe you!”

(I scan all 20 of them one by one, each coming up $4.99.)

Customer: “Here, I don’t want these few.”

(She throws about five onto the register and I hastily put them to the side.)

Customer: “Ring me up for the rest of these.”

(I’m very flustered at this point. I’m still new to the job, and I take an audible deep breath.)

Customer: “Are you getting annoyed with me?”

Me: “No, ma’am, I’m just very flustered; it is Thanksgiving night, it has been very busy, and I only started a few weeks ago.”

Customer: “Well, tough s***! It’s your job to be annoyed. And you can’t do anything about it.”

(I rang her up in silence, completely baffled by her attitude. She left and I had to walk away from the register, it was so upsetting.)

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