Totally Reasonable Reaction To Being Told “No”
At The Checkout, Impossible Demands, Liars/Scammers, Retail, Wild & Unruly | Right
| August 13, 2023
A customer comes up to the counter to buy a game. I ring it up and give him the total.
Customer: “Oh, my sister said I could use her employee discount. Her name is [Coworker] and she’s a store manager.”
Not only is that against policy, but I suspect that he and his sister aren’t on good terms; he called her a store manager, but she has just come back part-time after quitting due to cancer.
Me: “I’m sorry, but I can’t do that. It’s against policy.”
He got really upset. When the store manager came to talk to him, he threw the game at my store manager’s face. Good times.
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