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Totally Free From Thought

| Right | September 8, 2014

(A customer comes up to my till and hands me two movie passes and a club card.)

Customer: “Hi, I’d like two for [Movie], please.”

Me: “Here you go, two tickets for [Movie]. Enjoy your movie.”

Customer: *takes out her debit card and puts it in the debit/credit reader*

Me: “Oh, sorry, did you want more tickets for that show on top of the passes?”

Customer: *takes debit card out* “No, I only need two.” *gestures at herself and husband and puts debit card in the reader again*

Me: “Oh… well, it’s just that you keep putting your debit card in the machine but you don’t need to pay for anything, so I don’t understand—”

Customer: “What? OH! It’s free, isn’t it?”

Me: “Yes, ma’am.”

Customer: “Oh! Okay! Sorry!”

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Have you ever served a bad customer who got what they deserved?

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