Totally Checked Out

(I am working on the customer service desk; we cash payroll and tax return type checks. The phone rings.)

Me: “Customer service, how may I help you?”

Customer: “Yeah, I just got my state tax refund check. How much do y’all charge to cash checks?”

Me: “It’s $3 up to $1,000; after that it’s $6.”

Customer: “Oh, well, see, my check is only $4… How much do you charge for that?”

Me: “It’s still a $3 fee. I’m sorry.”

Customer: “Can I give you the $3 in cash, so it doesn’t come out of my check?”

Me: “Uh… it’s… gonna automatically take it out. You’re probably going to be better off finding a bank to cash it.”

Customer: *huff* “Fine.”