Totally Checked Out At The Checkout
Customer: “Uh… it’s asking me to remove my card?”
Me: “Yes.”
Customer: “So… what do I do?”
Me: “Take it out of the card reader, ma’am.”
Customer: “What does that mean?”
Me: “Remember when you put your card into the slot in which it is now currently placed in?”
Customer: “Yes?”
Me: “Do the reverse of that.”
Customer: “I’m not sure I’m following.”
I have a line, so I lean forward and pull the card out of the slot, and hand it to her.
Customer: “Why did you do that?”
Me: “You’ve paid. The machine was done with your card, and you needed to take it back.”
Customer: “Oh… I wish the machine had made that clearer…”
