Tooth Isn’t The Only Thing Chipped

Customer: “Hi, I was in a few days ago, and something I ate chipped my tooth. I called and your boss said you would reimburse me.”

Me: “I’m sorry, it’s not our policy to offer cash reimbursement without the manager present. However, if you leave your information I will pass it along to the owners and we’ll see what we can do.”

Customer: “Oh.” *stands there staring at me for a minute*

Me: “Is there something else I could help you with?”

Customer: “Are you going to give me the money?”

Me: “No, sorry. Like I said, that’s not within our policy.”

Customer: “Oh, okay.”

(I leave to refill another customer’s beverage. The customer steals my float container from the drawer through some sneaky maneuvering.)

Me: *catching the customer at the door* “I’m going to need to take that back from you.”

Customer: *reluctantly hands the float container back to me, looking forlorn* “But… but… it’s for ME!”

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