Too Mulch Math
I work at a home and garden center. We have a sale on mulch: five bags for $10. I wish I could say this happens only once but it actually happened several times a day:
Customer: “How much is black [Brand] mulch?”
Me: “It’s $2 a bag.”
Customer: “Oh, so it’s [Competitor] that’s running the five-for-$10 sale?”
Me: *Sighing* “Yes, sir. Us, too.”
Every single day.
I tried saying, “Five for $10,” but then I had to explain they didn’t have to buy five to get the sale price. I hated those sales.
Question of the Week
What is the most stupid reason a customer has asked to see your manager?