Too Much Mothering

, | Learning | November 3, 2013

(I’m a temp at a bookstore at the local university with less than a week until classes start.)

Me: “Thank you for calling the text department; how may I help you?”

Caller: “Yes, do I have to be with my son when he picks up his textbooks?”

Me: “No, ma’am. If he ordered them online, he can pick them up at—”

Caller: “No, he hasn’t ordered them yet.”

Me: “Well, ma’am, if he has his class schedule, he can come in to the bookstore to get his books.”

Caller: “Are they ready for him?”

Me: “…excuse me?”

Caller: “Isn’t that what you do? You get all the students’ book lists and put their books together for them!”

Me: “No, ma’am. We’re just here to help if the student needs help.”

Caller: “So now I have to come in and get my son’s books?!”

Me: “No, ma’am. He can get his own—”

Caller: “You are a GROSS WASTE of my time!”

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