Too Much Information For Too Little Intelligence

Customer: “I saw a paper shredder on your website saying it’s 50 bucks off for your Black Friday sale. Is that true?”

Me: “Probably… let’s check the flyer.”

(I look, but can’t see it in the flyer anywhere.)

Me: “Was it possibly an online-only sale that you saw?”

Customer: “No, it said online and in store, Friday only!”

Me: “Okay, let me check the website, then. I don’t see it in the flyer for some reason.”

(I look it up and see that it is in fact advertised on our website, from Friday-Tuesday.)

Me: “I’m not sure why it wasn’t in our flyer, but yes, there is a paper shredder for 50 dollars off for the Black Friday sale. The sale starts on Friday, but for this item, it will still be on sale until Tuesday. I would still come in on Friday though, just in case, because they might sell out on the first day.”

Customer: “Ugh! Is it on sale on Friday, or not!?”

Me: “Umm, yes. It goes on sale on Friday and stays on sale until Tuesday.”

Customer: “So, it’s on sale on Friday?”

Me: “…Yes.”