Too Entitled To Slip
(This takes place not long after my shift, in the car park. It has been snowing quite a bit, but the trolley bays are under cover and the walkways and “roads” salted. I am walking to where my mum normally picks me up if the weather’s been bad, when I witness a customer drag his trolley to an empty parking space and leave it there.)
Me: “Excuse me, sir, but that’s a car parking space. Could you please take your trolley to one of the trolley bays?”
Customer: “But I might slip.”
Me: “The trolley bays are under cover, and that’s a parking space; you’re preventing other customers from parking, and making our porters’ jobs more difficult.”
Customer: “But I might slip.”
(The customer then walked off to his car and drove away. Since it was freezing and my mum hadn’t arrived yet, I took pity on the porters and pulled his trolley and a few others over to the trolley bays. I didn’t slip once.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
