Too Chicken To Order The Veggies
(My college fast food joint recently had a change in management. I am a vegetarian.)
Cashier: “What can I get you?”
Me: “Hi, can I have the veggie wrap?”
Cashier: “Uh… I don’t think we have those.”
Me: *surprised* “I’ve ordered them here before with no problem.”
Cashier: “One moment.” *yells back to manager* “Can we make a veggie wrap?”
Manager: *from back* “No! We only have a chicken wrap!”
Cashier: *turns back to me* “Sorry, we don’t have those. I’m not sure why the previous owners were able to make one for you. We only have chicken wraps.”
Me: “…Well, could I have a chicken wrap without the chicken?”
Cashier: *wheels turning* “…Hey, [Manager], can we just do a chicken wrap without the chicken?”
Manager: *silence* “Yeah, I guess we could do that!”
Cashier: “Okay! What would you like on that?”
(Every time I went there from then on, I had to specifically order ‘the chicken wrap without the chicken.’ Only ONE cashier in the next two years of me going to college there asked why I hadn’t just asked for a vegetable wrap.)
Question of the Week
Have you ever served a bad customer who got what they deserved?