Too Busy To Bother About Being Busy

, , , | Right | August 4, 2020

My fiancé and I are switching cell phone carriers, so we go to a physical store location to do so. There is currently only one employee on duty who is helping us, and when another customer comes in to have his screen protector on his phone replaced, she excuses herself to help him since his transaction will be fairly quick. She leaves us with forms to fill out so we’re not just standing there doing nothing, and we obviously don’t mind since she is there alone. The store is otherwise empty.

She is finishing up with the other customer when a female customer throws open the front door and marches in quite aggressively.

Employee: “Hi!”

Female Customer: “Never mind; I’ll just call!”

Employee: “Ma’am, is there something I can help you with?”

Female Customer: “You’re all customers, aren’t you?! You’re all waiting?!”

My fiancé and I and the second customer sort of look at each other. I gesture that my fiancé and I are together and already being helped.

Female Customer: “Ugh, and you’re the only one working?!”

Employee: “Yes, ma’am, but I’m just finishing this up now; I can help you.”

Female Customer: “Forget it! You’re too busy; I’ll just call. This is ridiculous!”

She storms back out the door. The employee looks defeated and sighs.

Me: “Don’t worry. She was angry before she even walked in the door.”

Employee: “The funny part is, she’s coming in to pay her bill, which she could have done online or by calling or mailing it in.”

Me: “And yet she drove all the way down here just to storm in and scream at you for being so busy.”

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