To Whom This May (Not) Concern
Me: “Medium-size latte for Sarah!”
(A customer approaches and looks at the drink.)
Customer: “Oh, sorry, I didn’t order a latte.”
Me: “I’m really sorry about that, Sarah.”
Customer: “I’m not Sarah.”
Me: “You’re not Sarah and you didn’t order a latte?”
Customer: “No.”
Me: “I’m really sorry, but this isn’t your coffee…”
This story is part of our “Main Character” energy customers roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!
10 Sad-But-True Stories About Customers Who Don’t Treat Employees Like They’re Human
Read the first roundup story!
Read the roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
