To Give Credit Where Credit Is Due, Part 3
(I work in a store that has an in-store credit card. You can pay with debit, cash, or check. I would think it would be common sense that you cannot pay a credit card with another credit card, but it happens a lot.)
Customer: “Hi. I’d like to pay on my charge.”
Coworker: “Okay. Go ahead and insert the card and type in your PIN.”
Customer: “No, it’s a credit card.”
Coworker: “I’m sorry, but we need to have a debit card to make a payment.”
Customer: “No, I want to use this card.”
(He then begins ranting and becoming incredibly louder, making quite the scene. He finally leaves after his temper tantrum.)
Coworker: “What’s sad is that I know him. He works at the grocery store down the road where my son used to work.”
Me: “Seriously? My aunt is the manager there. I’m so telling her about this.”
(I told her about the jerk customer, and she made sure she made a big announcement at their employee meeting about why you can’t pay a credit card with a credit card because some jerk tried it at another store and made a fool out of himself. She made sure she was looking at him, too.)
Related:
To Give Credit Where Credit Is Due, Part 2
To Give Credit Where Credit Is Due
Question of the Week
What is the most stupid reason a customer has asked to see your manager?