‘Tis Better To Have Delivered And Lost Than To Never Have Delivered At All
(I order some pizzas from a well-known pizza chain. The guy who delivers my pizza seems friendly enough, although his attitude is less than professional.)
Delivery Guy: “Here you go dude: three large pizzas and an order of garlic breadsticks. Your total comes to [price].”
(I hand over some cash to the delivery guy.)
Me: “All right, here you go, and a little extra for your efforts.”
Delivery Guy: “Thanks, bro. Sorry I couldn’t arrive sooner though. The directions to your house were f***ing difficult. I had made a wrong turn at some point, and I was like ‘Aw, s***!’ Wasn’t very pleasant at all!”
(I am a little taken aback by this. Not because of his choice of words, but because I live less than four miles away from the pizza place.)
Me: “Yeah, don’t sweat it. Drive safely now.”
Delivery Guy: “Thanks, pal!”
(I bring my pizzas inside and eat them with my family. Not more than 10 minutes later, I receive a phone call.)
Me: “Hello?”
Caller: “Yo, this is [Delivery Guy] from [Pizza Chain] calling. I’m having a hard time finding your house. Could you possibly give me directions?”
(I recognize the voice. It is the same delivery guy who just delivered my pizzas.)
Me: “Dude, you already delivered my pizzas.”
Caller: “The h*** you on about? I have your pizza right here with me!”
Me: “You should probably double-check the address you’re looking for. ‘Cause believe me, I have three piping hot pizzas right in front of me right now.”
Caller: “Really? F***! Never mind, dude!” *click*
Question of the Week
Have you ever met a customer who thought the world revolved around them?