Time To Wake Up And Taste The Martian Coffee
Coffee Shop | Right
| July 15, 2017
Customer: “Do you have decaf iced coffee?”
Me: “No, our prepared iced coffee isn’t decaf, but I can make you one by putting our hot decaf over ice if you’d like.”
Customer: “Too much work.”
Me: “We have decaf iced lattes if you would rather have that.”
Customer: “Okay.”
Me: “So a decaf iced latte?”
Customer: “Yeah. No drink.”
Me: “Wait, no drink?”
Customer: “Yes.”
Me: “Okay.” *finishing transaction*
Customer: “Can I have a cup for my coffee?”
(I’m so confused.)
Customer: “What did I order? Did I get a drink?”
Me: “No…?”
Customer: “I feel like I’m on Mars.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
