Time To Sign Up For Delivery By Delorean
(I’m answering the main line at a busy newspaper on a Saturday.)
Me: “[Newspaper], this is [name].”
Caller: “Yeah, it’s dark out.”
Me: “…Okay?”
Caller: “Yeah, it’s… what time is it?”
Me: “It’s 10:12 p.m., sir.”
Caller: “Yeah, it’s 10:12 p.m. and I still haven’t gotten my Sunday paper.”
Me: “Sir, it’s 10:12 p.m. on Saturday. We’re still making the Sunday paper.”
Caller: “But I haven’t gotten my Sunday paper!”
Me: “Yes, sir, I understand. That’s because it’s Saturday. Your Sunday paper will be delivered as usual in the morning.”
Caller: “But it hasn’t arrived yet!”
Me: “It’s still Saturday night. The Sunday edition will arrive Sunday morning.”
Caller: “I haven’t gotten… oh, wait. It’s Saturday?”
Me: “Yes, sir.”
Caller: “Oh. Well, then… I’ve been working nights. I’m very confused about things now. I just knew it was dark.”
Me: “Not a problem, sir.”
Caller: “This never happened.”
Me: “Deal.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?