Time To Render To Caesar
I have been working as a collector for a few months now. Sundays have been the worst. Everyone screams about it being rude to call on a Sunday. There is no law that states that we can’t.
I’ve gone through most of my day with angry people yelling at me when I get a lady on the phone.
Me: “Hi, this is [My Name]. May I speak to [Lady]?”
Lady: “Yes, speaking.”
Me: “I’m calling from [Company].”
I fill her in with the legal stuff and information about recorded phone calls, etc.
Me: “I’m calling about a past due account.”
Lady: “You p***k! You have no right to call me on a Sunday! This is God’s day! No one should be working. We just got home from church. Can’t believe you are calling!”
Me: “I’m very sorry for the bother. If you like, I can call again tomorrow. What would be a good time to get a hold of you?”
Lady: “Listen! Don’t call me on Sunday! Ever!”
Me: “All right, ma’am. Can I ask a question, please?”
Lady: “What?”
Me: “Did you and your family go out to eat after church?”
Lady: “Yeah, every Sunday. Why?”
Me: “And you don’t complain to the people serving you food that they shouldn’t be working on Sunday?”
Lady: “…” *Click*
The rest of my day went pretty well, but I got into a lot of trouble. Fully worth it, though.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?