Time To Give It Away

, | New Zealand | Working | March 22, 2017

(My dad recently took a trip. He missed his early morning flight and gets another later that same day. After arriving at his destination, he goes to pick up his rental car.)

Dad: “I booked a car to pick up early this morning, but I missed my flight. I’m here now to pick it up.”

Car Rental Agent: “I’m sorry but we’ve given it away.”

Dad: “What do you mean, you’ve given it away? ”

Car Rental Agent: “You weren’t here to pick it up, so it was given to someone else.”

Dad: “Well, then, give me another one.”

Car Rental Agent: “We have no cars left. Our lot is empty.”

Dad: *starting to get angry* “Now, listen here. When I booked a car I made a contract with you. And it doesn’t matter if I’d pick up the car and was using it or it was still sitting in your lot because you’re still charging me for that time regardless of where it is. Now, you have to honour that contract.”

(Pulls out the printed email from the rental agency and hands it to the agent. Agent looks it over.)

Car Rental Agent: “This isn’t us.”

Dad: “What?” *looks at paperwork and realises he’s at the wrong car rental*

Dad: “Well, I don’t know who’s the bigger idiot here, you or me. I mean, I know I’m the idiot who went to the wrong counter, but why did you then tell me you’d given my car away without even checking if I was your customer?”

(Dad then went to the counter right next to the first, where they had his car waiting for him.)

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