Time To Call It A Night…
(We are a 24-hour fast-food place and have a special menu from midnight to four am that is displayed both inside and beside the speaker box outside.)
Customer: “What time does your midnight to four am menu start?”
Me: “It starts at midnight and ends at four am.”
Customer: “Can I get [food item not on menu]?”
Me: “I’m sorry; we’re currently not selling that item. We’re on the midnight to four am menu.”
Customer: “What?! When did that start?!”
Me: “The MIDNIGHT to FOUR AM menu starts at MIDNIGHT and lasts until FOUR AM.”
Customer: “So I can’t get [food item]?”
Me: “I’m sorry, no. We only sell the items on the midnight to four am menu.”
Customer: “When does the midnight menu stop? I want [food item]!”
Me: *bangs head on cash register*
(Unfortunately, I have this conversation at LEAST three times a night.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
