Time Goes Slower The Closer You Get To Customers
(I have a particularly nasty coworker. His MO is b****ing until he gets what he wants; it usually works. One day he is phoning customer service for something. It’s on speakerphone. He calls and complains, they won’t help him, and he demands to talk with a supervisor. They put him on hold. A little while later, someone comes on.)
Supervisor: “I’m the supervisor. How may I help you?”
Coworker: *yelling* “I’ve been on hold for over an hour waiting for you a**holes!”
Supervisor: *in a perfectly calm voice* “Funny, my call timer shows you called six minutes ago.”
Coworker: *defeated* “Well, it felt like hours…”
(Caught at his own game!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
