Throwing Lies Around

, , , , , | Right | September 15, 2018

(I’m working at a busy time and there is a queue. Our tills have a small bagging area. I’m a fast worker, so I tend to scan items quite fast and pass them towards the customer. This is one customer I deal with.)

Me: “Hello there. Thanks for waiting. Would you like a bag?”

Customer: “Don’t call me an old bag!”

(I assume she’s joking. She asks for a big bag eventually, and goes to start packing while her daughter puts more shopping on. I scan at my usual pace to clear the belt enough for it to be loaded.)

Customer: “Look! She’s throwing my shopping at me now!”

(I’m taken aback and start scanning slower. I was by no means “throwing” it at her; I was scanning at a pace which allowed her to pack and which let her daughter reload.)

Me: “I’m sorry.”

(I keep scanning slowly, and the customer looks impatient waiting for each item. I realise I can’t win.)

Me: “Okay, that’ll be [total].”

Customer: *throws a note at me and says sarcastically* “Oh, sorry!”

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