Thoughtful Customer. Does Not Compute.

I have been working at my first part-time job in a store for about two months. I work in the dedicated section that sells home computers. A customer comes in and wants to purchase a computer and other bits. I go through it with him, and he needs a modem, printer, and comms software. All we have in stock is the computer. Without prompting, I get on the phone and call the other shops up and down the street to see what they have in stock. I then draw a map and show him where to get stuff, and off he goes. At this point, I have not sold anything and my customer has left the shop.

An hour later, the customer comes back.

Customer: “I purchased all the accessories, so now I’ve come for the computer.”

Me: “Did they not have the computer?”

Customer: “Yes, they did, but as you were the most helpful, I think you deserve the sale.”

So, I sold him the computer and will always remember that customer.

This story is part of our end-of-year Feel Good roundup for 2021!

Read the next Feel Good 2021 story!

Read the Feel Good 2021 roundup!