Thought It Was Going To Be A Hot Potato Subject

(A customer came in earlier and purchased some of our homemade potato salad. He now calls.)

Me: “[Deli], how may I help you?”

Customer: “Yes, who am I speaking to?”

Me: “This is [My Name].”

Customer: “I was in there earlier, and I bought some of your potato salad.”

Me: *thinking: We JUST made that this morning; how is there a problem with it?* “Yes?”

Customer: “It is the best potato salad I have ever had! Whoever makes it there, make sure that they never change the recipe; it’s delicious!”

Me: *startled* “I… Thank you. [Coworker] makes the potato salad, so if you want I can transfer you to—”

Customer: “No, that’s okay. I just wanted to let you know that it’s really good! Have a nice day, now.”

Me: “You, too. Thank you for calling!”

(The customers that call to compliment and not complain are few and far between, but they really brighten my day!)