Thou Shalt Not Not Print
(I work at the front desk and I am currently printing off some documents for another department. Our technology, including this printer, is known to be cranky sometimes. I have to clear yet another paper jam, and I smack the back door to close it, otherwise it doesn’t close right. This results in a fairly loud crashing sound.)
Boss: *pops her head out of her nearby office* “What happened?!”
Me: “It’s okay; it’s just me putting the fear of God into the printer.”
Boss: “Oh, good. Carry on.” *leaves*
(I’m a fairly capable technical person, but sometimes a good smack upside the door is all it takes to fix it. And yes, it’s working now; it learned its lesson.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.