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Those Who Know Just Enough To Be Dangerous

, , | Right | May 6, 2008

Me: “Hi, sir, how may I help you?”

Customer: “Uhh, yeah, I need some CDs.”

Me: “Sure, we’ve got all kinds: CD-R, CD-RW, and regular music CDs.”

Customer: “Umm, I just need CDs with lots of RAM.”

Me: “RAM? CDs don’t have RAM, computers do.”

Customer: “Oh…” *turns around and ambles out of the store*

(He then comes back a month later with a MacBook.)

Customer: “Uhh, yeah… I put a Linux on it.”

Me: “That’s wonderful; you made a great choice.”

Customer: “But, like, I can’t use my Apple OSX anymore.”

Me: “Issues with Mac OSX? Okay, well. Let’s take a look.”

(I turn the laptop on, and I see that he has installed Ubuntu. I go into the GRUB loader to basically boot OSX and I find that it is no longer there.)

Me: “Sir, did you reformat your hard drive in order to install Ubuntu?”

Customer: “Uhh, I don’t know, I just followed the directions.”

Me: “I’m sorry, sir, it looks like you reformatted your hard drive, got rid of anything and everything you had on your MacBook, and installed Ubuntu.”

Customer: “So, can you fix it?”

Me: “You got rid of everything, including any backups you may have had. I cannot get anything back.”

Customer: “But I can get my files back, right? I only formatted my Apple, right?”

Me: “No, nothing can be done. You can either become a Linux user or, if you have restore discs, you can use those.”

Customer: “Oh, okay. I’ll talk to my brother; he can probably get all my stuff back…”

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