Those Oh-So Subtle Distinctions
Me: “Hello, ma’am, is there anything I can help you find?”
Customer: “Yes. I need to find a book on rodents.”
Me: “Rodents?”
Customer: “Yes, I have some little creature running around my garage and I need to know what it is. I think it might be a vulva.”
Me: “Um…”
Customer: “You know, it’s small and looks like a mole or a hamster. A vulva.”
Me: “I think you mean a ‘vole’.”
Customer: “Oh right, that’s it. Do you have any books on voles?”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
