Those Kinds Of Charges Feel Like Battery

(I need to get a new battery for my phone. I look online on several sites and they all list the price as $40. Not wanting to wait for a battery to ship, I decide to go to a cell phone store at my local mall.)

Me: “Hi, I need a battery for this phone. Would you happen to have any in stock?”

Clerk: *looks at phone* “Yes, we carry this one. Let me get one for you.”

Me: “Great! How much is it?”

Clerk: *checks register* “It’s $60. Plus tax.”

Me: “Whoa, wait! This battery is $40 on virtually any website that sells them. Why is it so expensive here?”

Clerk: “Well, we also have to install it for you.”

Me: *indignant* “I can install it myself, thank you.”

Clerk: “No, we have to install it for you or else we can’t sell it to you.”

Me: “So, let me get this straight: you’re charging me $40 for the battery and $20 to install it, something I can do myself in ten seconds flat?”

Clerk: “Yep.”

Me: “No.”

(I turned right around and walked out and bought my battery online. It lasted the remaining lifetime of the phone. The mall shop in question, however, did not last a year.)