Those Are My Stories And I’m Sticking To Them
(My coworker and I are talking to each other at the counter of our restaurant when a customer comes up.)
Me: “Hi, how may I help you?”
Customer: “Hi, I ordered a medium pizza, but I wanted a small.”
Me: “Oh, I’m sorry. Do you need a box for the extra pizza?”
Customer: “No. I ordered a large pizza, but you brought me a medium.”
(A little confused, I glance at my coworker. She glances back at me with the same confused look.)
Me: “I’m sorry, ma’am… would you like me to put a small pizza in so that you have more pizza?”
Customer: “No! I ordered a medium pizza, and you brought me a medium pizza! But don’t worry, I’m not mad at you.”
(At this point, both my coworker and I are too confused to know what to say, so we just look back at the customer.)
Customer: “I know! Sometimes my dog can be distracting!” *walks away*
Me & Coworker: *still confused*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.