This Will Come As A Surprise To Heineken…
Me: *ultra enthusiastic* “Hi, guys–”
Male Diner: *interrupts”* “I want a Corona!”
Me: “Unfortunately, we don’t carry Corona, sir.” *shows him beer list* “I can offer you a Dos Equis, if you’d like?”
Male Diner: “No! I don’t want that; I want Corona! Fine, just give me a Bud Light Lime!”
Me: “Sir, we don’t carry Bud Light Lime. This is the list of beer that I do have. I have Bud or Bud Light, if you’d be interested in one of those?”
Male Diner: “No, I just want a good American beer, like Corona, or Heineken! Or just a Bud Light Platinum, or lime!”
Me: *long pause* “Sir, I’m going to grab you a water and give you a few minutes to look over the menu and decide what beer you’d like.”
Male Diner: “I don’t want water. I want a Corona!”
Me: “…”
Me: “Ma’am, what can I get you to drink?”
Female Diner: “Is there alcohol in a Mojito?”
Me: *sigh*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.