This Will Be The Day That I Rye

, , , | Right | January 8, 2020

(I work at a bakery inside of a large grocery store, where we bake our breads from scratch every day. As a result, sometimes we don’t have all of our breads ready by the time the store opens.)

Customer: “I’m looking for some rye bread.”

Me: “I’m sorry, they haven’t been baked yet, but they’re the next breads to go in the oven. It’ll be about an hour before they’re baked and cool enough to put into a bag. If you have a lot of shopping to do, or live nearby, you’re welcome to come back then, or we can take an order for you today to make sure we have one ready for you the next time you come in.”

Customer: “I’ll be back.”

(Ten minutes later:)

Customer: “I’m back for my rye bread.”

Me: *checks the clock* “Sorry if I wasn’t clear before, ma’am. The rye bread has just gone into the oven now, so it will be almost an hour, about fifty minutes, until it’s done baking and has cooled down enough to bag or slice for you.”

Customer: *sighs and walks off*

(Finally, the customer comes back when the rye bread is ready.)

Me: “Welcome back, ma’am! All our rye bread is ready. Which kind did you want?”

Customer: “Which one is fresher?”

Me: *losing my patience* “They’re all still warm.”

Customer: “Well, what kinds do you have?”

Me: “We have it with or without caraway seeds in both regular and deli-style.”

Customer: “Deli-style with seeds.”

Me: “Great! Did you want that sliced?”

Customer: “Yes! This is an awful lot of questions for a loaf of bread!”

(I sliced her bread and was happy to send her on her way. Maybe next time, she could try not to blame the person behind the counter for her total inability to listen and get the concept that if she doesn’t know exactly what she wants, she’s going to get asked questions until we can figure it out. I won’t hold my breath.)

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