This Story Goes Up To Eleven

, , , , | Right | August 31, 2020

I work in an upscale shoe store. A customer walks in with a pair of shoes to return. 

Me: “Okay, sir, was anything wrong with the shoe?”

Customer: “It’s too big.”

Me: “Would you like to try the next size down?”

Customer: “No, I’m an eleven.”

Me: “Sometimes different brands will run a bit—”

Customer: “No, I’ve been buying shoes all my life and I am an eleven.”

Me: “Okay, sir, so, would you like to exchange it for anything else?”

The customer looks around and chooses a few styles he’d like to try on in an eleven. They’re all too big. I offer to measure his foot, to his great offense. I pull out the next shoe in a ten and a half and he still declares that it’s too large.

Me: “That was a ten and a half, sir.”

Customer: “I wear eleven! How about this style? If this one doesn’t fit, then I’ll just have to return those shoes.”

By that time, I’d realized nothing would fit because of his “size.” I had the shoe in an eleven, but to save myself an even bigger headache, I just told him we didn’t have it. I processed the return while he went on about what a shame it was that our shoes didn’t fit him.

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