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This Store Seriously Needs To Invest In Some Prophets

, , , , | Right | August 23, 2021

A customer alerts me to a spill. Someone has dropped a pot of yoghurt on the ground, spilling yoghurt everywhere, and just left it there without alerting anyone. I grab some paper towels and make my way over to it. As I do, a coworker spots it, too, and begins walking over to it. However, neither of us is in time to stop a customer from stepping in the spill.

Coworker: “Sorry, you’ve just stepped in a spill.”

The customer takes a step away and my coworker and I begin cleaning up the mess.

Customer: *Annoyed* “Why was there a spill here and nobody to warn me about it? Someone should have been here.”

Coworker: “I only just noticed it, ma’am, but not in time to warn you.”

Me: “A customer only just told me about it. I was just coming to clean it.”

Customer: “Well, you shouldn’t have left it unattended. One of you should have been here to stop me from stepping in it.”

Coworker: “We didn’t know about it. We both came as soon as we knew it was here.”

Customer: “I understand that, but one of you should have been here. You can’t leave a spill unattended like this. One of you should have stayed here while the other got stuff to clean it up with.”

Me: “I’m sorry, but as we said, I was only just told about it. I came as soon as I was told. You got here before me.”

Coworker: “And I only just spotted it as you were about to step in it.”

Customer: “I understand that. I understand that you both only just found out about the spill. I understand that you both just got here. But that doesn’t change the fact that one of you should have been here to warn customers not to step in it.”

Coworker: “But we didn’t know about it.”

Customer: *Getting more frustrated* “I know that you didn’t know about it. But that doesn’t change the fact that you can’t leave a spill unattended like that, even if you don’t know about it yet.”

And with that, she walked off. My coworker and I just shot each other a confused look and went about our business. Next time there’s a spill, I’ll be extra sure to already be standing next to it before going to find it.

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