This Sale Is Criminal!

(A customer has been raising h*** over not getting the sale price on several bottles of the local wine; said sale ended two days ago. No matter what I try to do to explain she won’t hear it, and I eventually have to call over my manager.)

Manager: “I’m sorry, ma’am, but my cashier is correct. That sale was set by the company and ended on Sunday. It’s now Tuesday.”

Customer: “I don’t care! I couldn’t get here on Sunday! I spend more than enough here for you to make an exception!”

Manager: “Again, I’m sorry, but that cannot be done. The sale is ended; you can’t get the sale price.”

Customer: “Well, I’m not moving from here until I do, so you’ve got no choice!”

(She smugly folds her arms like she’s got us. My manager looks at the long line that’s behind her and takes a deep breath.)

Manager: “Very well, then, ma’am; have it your way.”

(He pulls out his phone and begins dialing.)

Customer: “Good, so you’re calling your corporate office to get me the sale price?”

Manager: “No, ma’am, I’m calling the police to have you removed from the store. If you’re going to be difficult and verbally aggressive, and prevent folk from buying their items, then I must remind you that I always have a choice in this situation, and that choice is to refuse you service!”

(The woman promptly loses her smug look as the manager stares dead at her.)

Manager: “Hello, I’m afraid I need you to send some officers over to—“ *begins to give our address*

Customer: “F*** YOU, YOU [GAY SLUR]!”

(She ran out of the store.)