This Refund’s About To Get Hairy

, , , , , | Working | May 31, 2021

I’m clothes shopping in the time of the health crisis, so no changing rooms are open. I pick up a jumpsuit I think is cute and buy it, making sure to keep the receipt in case I need to return it. I get home and try it on but it’s too long in the leg so I put it back in the bag. It’s out of the bag for a total of maybe five minutes.

The next day, I go back to the store to return it.

Me: “Hi, I’d like to return this.”

I place the jumpsuit and receipt on the counter.

Assistant: “Okay, I just need to get a supervisor to do that.”

She pages a supervisor, who comes up in a couple of minutes. The supervisor picks at the jumpsuit with the end of her fingers like it’s disgusting.

Supervisor: “Sorry, you can’t return this.”

Me: *Confused* “I only bought it yesterday.”

Supervisor: “It’s not in a resalable condition.”

Me: “I’m sorry?”

Supervisor: “Look here; it’s all dirty.”

She then points at one hair that has stuck to the fabric of the jumpsuit.

Me: “Ummm, okay.”

I was about to protest further when the supervisor walked away. I was furious but I just picked up my stuff and left. When I got home, I picked off the hair and asked my friend who was going into town the next day to see if she could return it. She got the same rude woman who, once again, picked over the item looking for some excuse to refuse the return, but she eventually gave in and did it.

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