This “Real Man” Requires A Substitute
(I’ve just started a new job after having a baby a few months back. I’m a single mother. I am processing my first refund-to-gift-card transaction. I’m having a little bit of trouble with it, so I ask if they would mind if I called my manager.)
Me: “I’m sorry, sir. This is my first time doing this. Would you mind if I phoned my manager to ask him how it’s done?”
Customer: “Go figure! That’s what happens when we start hiring women! They can’t do anything right, can they? You ought to be barefoot pregnant in the kitchen, not taking jobs from hardworking men.”
Me: “I’m very sorry, sir. I actually just started this job after having a baby.”
Customer: “So, you’re leaving a real man at home to look after your child while you take money for yourself?”
Me: *appalled* “If you’ll excuse me, sir, I’m just going to call my manager to ask him how the refund is done.”
Customer: “Go home to your b*****d baby! Leave the jobs to real men!”
(At this point, a tall, metal-ead-looking man with long hair, piercings, and ripped jeans approaches the counter behind the man. I recognize him as a teacher who substituted for some classes when I was in school. He speaks up.)
Substitute Teacher: “If all the jobs are for hardworking men, what the h*** are you doing here at two in the afternoon instead of working?”
(The customer turned white at the sight of him, gathered up his items, and ran off without getting his refund. I thanked the substitute with my first ever gift card transaction, and he took me out to dinner. He, my baby, and I have been a family ever since!)
Did you find this story using our Teacher roundup?
Question of the Week
Have you ever served a bad customer who got what they deserved?
