THIS Late Is Not Fashionable
Customer approaches the register with a pile of neatly folded clothes and a receipt on top. I smile and greet her.
Me: “Hi there, returning these today?”
Customer: “Yes.”
I scan the receipt. My jaw nearly drops.
Me: “Ma’am, these were purchased two years ago. Our policy is thirty days.”
Customer: “Yes, but I didn’t open them until last month, so my thirty days starts then.”
Me: “I’m sorry, but the return period begins from the date of purchase, not when you open them.”
Customer: “That’s stupid. They’ve never been worn. They’re good as new!”
Me: “If they’re good as new, may I ask why you’re returning them?”
Customer: “Because I forgot I bought them and now they’re out of season!”
Me: “That’s okay, ma’am. The season started the moment you remembered you bought them.”
Customer: “That’s not how seasons work!”
Me: “So you do get how time works!”
The customer storms off, and I try not to laugh.
