This Isn’t Team Jacob
(In our ice cream shop, we have a deal where kids can get an ice cream cone with free sprinkles if they wear their team uniform. This is written on a big sign on the window. A family buys ice cream, and I charge them for sprinkles.)
Customer: “Hey! You! Come over here!”
Me: “Is there a problem, sir?”
Customer: “Read this sign to me.”
Me: “Get an ice cream cone with free sprinkles–”
Customer: “Exactly! Free sprinkles! You charged me for these. Can’t you read?”
Me: “Get an ice cream cone with free sprinkles if you wear your team uniform.”
Customer: “Oh, well this is my team uniform!”
(He’s wearing a black t-shirt and jeans.)
Me: “I’m sorry, sir, but that’s not going to work.”
Customer: “Well, I’m never coming back here again!”
Question of the Week
Have you ever served a bad customer who got what they deserved?