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This Is Your Brain On Autopilot

, , , , , | Working | November 23, 2021

I was calling a patient to let them know that their glasses had arrived for pickup. While the phone was ringing, I got slightly distracted by something, so when the voicemail beeped for me to leave a message, I reacted out of habit.

Me: “Thank you for calling [Optometry Office]. This is [My Name]. How can I help you?” 

As soon as I finished saying that, I realized what I had done, panicked, and hung up. After my colleagues and I finished laughing, I called back and left a message saying that the glasses were in. 

I hope the patient got a good laugh!

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