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This Is Why You Never Volunteer Extra Information…

, , , | Right | April 21, 2021

I’m in line behind an older woman who has two items. The cashier starts checking her out.

Cashier: “Did you find everything okay?”

Customer: “No. I was looking for [Expensive Toilet Paper] and [Store Brand Wipes for Babies]. I couldn’t find it. I need it! My daughter has sensitive skin!”

Cashier: “Well, ma’am, we are unloading a truck right now. If you want to come back at four pm, we will have it out on the floor.”

Customer: “Well, send someone back right now. I don’t mind waiting.”

The cashier points to the line of seven people behind her.

Cashier: “I need to help the other people out.”

Customer: *Raises her voice* “Just go in the back.”

The cashier looks pretty annoyed.

Cashier: “That is not possible. We will have new product on the floor at four pm.”

The woman pays for her items and stomps out the door like a little toddler. I am almost through with my transaction when she comes back in and waits for the cashier to be finished.

Customer: “I want to talk to your manager. You were so rude to me.”

Cashier: “I am the manager on duty. I have told you when the product will be available. Either come back at four pm or another day, but it is not possible to get you one right now. I am not going to ask them to do that.”

Customer: “I am trying to buy your product.”

I jump in at this point.

Me: “That’s not how this works. We all want to buy stuff and can only do it when they have it available.”

The woman left. Sometimes people are just too dense.

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