This Is Why We’re In A Recession, Part 95

, , , , | Right | June 25, 2020

I am working in the call center at a bank, and a customer calls in. As soon as I access his account, I can see that it is overdrawn.

Customer: “I am supposed to have up to $500 overdraft privileges, and I am only overdrawn $320. You have to give me the other $180.”

Me: “I apologize, sir, but I can see that although you are currently overdrawn $320, you have pending charges that have not cleared your account. Once those clear, you will be overdrawn $498, and the system will not allow any more transactions to come through.”

Customer: “You don’t understand. I need that money to pay a bill. My kids won’t have electricity if you don’t release it.”

Me: “Sir, I cannot. You have already spent the money.”

Customer: “Fine. You can explain it to my kids when our lights are turned off.”

The customer hung up. I went back and looked at the transaction that he was attempting that declined. He was trying to withdraw money from a casino ATM.

Related:
This Is Why We’re In A Recession, Part 94
This Is Why We’re In A Recession, Part 93
This Is Why We’re In A Recession, Part 92
This Is Why We’re In A Recession, Part 91

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