This Is Why We’re In A Recession, Part 94
I work for a credit card company.
Customer: “My card was declined. I need you to fix this right away!”
Me: “Ma’am, your card is over the $400 limit. Also, I see that you have never made a payment. You need to make a payment in order to keep using this card. I can take a payment over the phone.”
Customer: “I don’t have to pay for this! You guys sent me this card; I just use it!”
Me: “Yes, ma’am, but you need to make a payment in order to continue to use this card.”
Customer: “I thought this was all paid through advertisements! I don’t have to pay for this! You sent me the card!”
Me: “…”
This is not the first time this has happened to me. Nor will it be the last.
Related:
This Is Why We’re In A Recession, Part 93
This Is Why We’re In A Recession, Part 92
This Is Why We’re In A Recession, Part 91
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.