This Is Why We’re In A Recession, Part 67

| Right | August 1, 2017

(My company asks customers for a picture copy of their driver’s license and credit card for their rental reservations. Occasionally we get people who get concerned about the security of their credit card.)

Customer: “I sent my credit card in via email.”

Me: “I just checked our email box and we haven’t received it.”

Customer: “But I was concerned about sending my info in the first place! If I get charges on my credit card I’m coming after you.”

Me: “Well, it’d be kinda hard for us to charge you when we don’t have your credit card info.”

Customer: “But my info is floating around in space somewhere.”

Me: “I have zero control over where your credit card info is right now. However, aren’t you glad that you can dispute charges with your credit card company and they don’t hold you liable?”

Customer: “Well, okay, here’s the info you need.”

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